A&R is committed to producing only the highest quality possible in our products and systems. We have established our own unique quality management systems, and in October of 2005, were awarded ISO9001:2000 certification. Our employees all know that better quality leads to a better economic efficiency and competitiveness. At every stage of production, we adhere to ISO9001 system standards.
Throughout our years of development, we have also built lasting relationship with raw material suppliers, ensuring that we receive only the best in raw materials. Before entering the factory, all raw materials must be accompanied by a chemical analysis and testing report.
Reports for Honeycomb Ceramic
1. Here at A&R, we are known for our outstanding control system for material blending, as our lab engineer carries out numerous inspections to ensure precise material proportions.
2. We also carry out continuous monitoring of the process temperature for each product to ensure they meet a minimum 96% standard.
3. Individual products undergo a review and check, and if it is found they do not meet our quality standards, they are removed from production.
Size and Shape Test
1. Random sampling is done before products are ready to be shipped out. Sampling includes physical and chemical tests to ensure a 100% quality.
2. Packing is done to protect all ceramic products during both land and sea shipping, ensuring that products arrive safely, no matter where the client is from.
The delivery time depends on the size of a customer’s order. However, most orders are finished in roughly 25 days.
We promise a prompt and reliable delivery to all customers.
Houston: 26 days
Los Angeles: 20 days
Europe: 30 days
Middle East: 23 days
Australia: 20 days
Singapore: 10 days.
A&R is always ready to respond to customers, 24 hours a day. All inquiries will be processed within 6 hours (during working business hours), and our engineer will thoroughly review your message, offering technical assistance and solutions within 12 hours, even on weekends.
For quality questions for problems, we will respond as soon as possible, and after a thorough investigation, we will provide the right solution for your needs.